Legal desk
Privacy Policy
Effective date: January 1, 2025
1. Scope
This policy explains how Sylvora Ledger handles information collected through sylvora.click, course inquiries, and browser features used by the catalog, Fallows, cart, theme control, and cookie banner.
2. Information you provide
If you contact us, we may receive your name, email address, phone number, message, and consent record. Please do not send passwords, payment details, confidential credentials, or sensitive personal information through the contact form.
3. Information stored in your browser
The site may store course IDs, cart quantities, theme preference, and cookie-banner consent in localStorage on your device. This demonstration storage is not a server account and is not available to Sylvora Ledger unless you voluntarily include related information in a message.
4. How information is used
We use submitted contact information to respond to requests, provide support, evaluate accessibility needs, and maintain business records. We do not use course tracking or cart data to make financial decisions about you.
5. Sharing and service providers
We do not sell personal information. Information may be shared with service providers that host, secure, or deliver the site and contact workflow, only as reasonably necessary for those services or when required by law.
6. Retention and security
We retain inquiries only as long as needed for the stated support, legal, and operational purposes. We use reasonable administrative and technical safeguards, but no internet transmission or storage system can be guaranteed completely secure.
7. Your choices
You may ask what personal information we hold, request correction or deletion where applicable, or withdraw consent for future contact. Contact [email protected] to make a request. We may need to verify identity before acting.
8. Children and international visitors
The service is intended for adults and professional learners. We do not knowingly collect information from children. Visitors should consider the privacy laws that apply in their location.
9. Changes and contact
We may update this policy when practices or legal requirements change. The effective date will be revised at the top. Questions can be sent to [email protected] or +1 (415) 555-0186.